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  1. Customer Service
  2. Returns and claims

Returns and claims

Returns and exchanges

  • How do I change and return products?
  • When will my return/claim be processed?
  • Returning a product that was specially delivered ( Bikes, exercise machines).
  • I want to make a return, but I already filled in the return form. How to proceed?
  • Can I return my webstore order to a store?
  • I can't fill in the return form
See all 12 articles

Claiming products

  • What if my product is damaged or defective?
  • Bicycle claims
  • How can I make claim regarding my Polar product?
  • How will the claim be refunded?
  • Can I make a product claim that I ordered from the webstore to a store ?
  • How long will the return/claim process take?

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