Customer Service

Orders

Payments and refunds

Deliveries

Returns, exchanges and claims

Other topics

Intersport Club

Shop orders

Bike Orders

Promoted articles

How do I change and return products?

When will my return/claim be processed?

Returning a product that was specially delivered ( Bikes, exercise machines).

What if my product is damaged or defective?

What are the shipping costs for web store orders?

How long is the delivery time in web store?

How can I track my order?

Why do we ask for your bank account number?

Which payment methods can be used in the web store?

I filled in the wrong contact information for my order, what do I do?

How to place an order?

What is the difference between store orders and online store orders?

I want to cancel a shop order, how do I proceed?

How can I order products from the store's selection via the online store?

What are the Club classes and how do I get points?