Products that are specially delivered are bikes and large exercise machines. They are delivered directly to your home with Posti's or Matkahuolto's home delivery.
If returning a product that belongs to this category, the customer needs to pay for the return expenses. Delivery costs are not refunded if the product is returned.
If you need to return a large product, Intersport will order a pick-up from Posti or Matkahuolto. The return fee is 50€ per large item. The amount will be reduced from the original order amount. The product needs to be packed/wrapped in the same package as it was delivered in.
If you need Intersport to order a pick-up, please contact our customer service.
NOTE! If the customer declines to receive a product that was specially delivered, we will charge a return fee of 50€ and also the original delivery costs. The amount will be reduced from the original order amount.