Returns, exchanges and claims
Returns and exchanges
- How do I change and return products?
- Does the right of return apply to all products?
- How can I return my order that was delivered to my home ?
- I can't change the size/color of my product but it's available at the web shop. What should I do?
- How can I return my order from abroad?
- When will my return/claim be processed?
Claiming products
- What if my product is damaged or defective?
- Bicycle claims
- Setup of a bicycle, first service and warranty service
- How can I make claim regarding my Polar product?
- How will the claim be refunded?
- Can I make a product claim that I ordered from the webstore to a store ?